Frequently Asked Questions
Everything you need to know about your Calminds experience.
What is the typical shipping timeframe?
We process orders within 1-2 business days. Standard shipping typically takes 3-7 business days, while express options are available at checkout.
How do I return or exchange an item?
We offer a 30-day return policy. Items must be unworn, unwashed, and in their original packaging with tags attached to be eligible for a full refund or exchange.
How do I find my correct size?
Each product page features a detailed size guide. We recommend measuring a similar garment you already own to compare against our specific product dimensions.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Are your materials sustainably sourced?
At Calminds, we prioritize ethical manufacturing. We use a mix of organic cotton, recycled polyester, and eco-friendly dyes to ensure high quality with a lower environmental impact.
Can I track my order once it has shipped?
Yes, as soon as your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your delivery status in real-time.